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Marie Curie Hospice, Hampstead 2017-08-03 Person 2 5 0

No support at all immediately after the passing away of our 86 year old mother. Not one person came to speak to us in the 3 hours we stayed in the lounge and room to tell us what we shoud be doing, also in the lead up to her death we felt compeltely alone as in not one person came to give us advice in what to expect in her last few hours/days and it was absolutely traumatising. A very arrogant senior doctor came in for a once also not sympathetic, plus when we asked for something to help her breathe when she was clearly suffering no-one would help During her stay of two and a half weeks there were never the same staff, different people in charge who were disinterested in the main as if she was just irrelevant. We are still having nightmares about the treatement or lack of that we as family were given