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Lynfield Mount
2015-01-07
Person
3
5
0
7th January 2015
Had fun and played games.
Improve on care and look after people in a more professional way.
30th June 2015
Response from Lynfield Mount
I am sensing you have experienced unprofessional care. I am sorry to hear this and would ask everyone in our care to raise any concerns of this nature immediately you feel it happen. Anyone and everyone on our team is trained to care for people but if at any time you feel care falls short of your expectations, then please ask for the manager or contact our Patient Advice & Liaison Service Team. You can speak to them in confidence and they will help you to share your concern.