Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Linden Centre
2023-07-10
Person
5
5
0
Review of Finchingfield Ward
10th July 2023
Very good overall service
Suggested improvements
Nothing to improve expect have swimming pool
Linden Centre
2023-07-10
Person
3
5
0
Review of Finchingfield Ward
10th July 2023
No comment
Suggested improvements
No comment
Linden Centre
2023-07-10
Person
3
5
0
Review of Finchingfield Ward
10th July 2023
Day staff treat me with dignity and respect but I don’t feel the same about night staff.
Suggested improvements
No improvement needed.
Linden Centre
2023-07-10
Person
3
5
0
Review of Finchingfield Ward
10th July 2023
Felt pressured to take medication. Staff are working hard but they are not appreciated.
Suggested improvements
No improvement needed.
Linden Centre
2023-05-24
Person
5
5
0
Review of Galleywood Ward
24th May 2023
Excellent care and support received
Suggested improvements
Nothing other than food could be better
Linden Centre
2023-02-25
Person
1
5
0
Review of Galleywood Ward
25th February 2023
I'm on Galleywood Ward. We've been waiting on a delivery of Ibuprofen Gel for 2 weeks.. I've been waiting for an ice pack for 3 days....there's no light in our kitchen it's broken so patients have to make hot drinks in the dark. Unacceptable....
Suggested improvements
Staff that are actually interested in being nurses and HCA's are desperately needed!!
Linden Centre
2023-02-17
Person
1
5
0
Review of Galleywood Ward
17th February 2023
Very worrying information coming from patients about how they've being treated by some staff...
Suggested improvements
People working here should actually want to show care and compassion not ignoring patients etc.
Linden Centre
2023-02-17
Person
1
5
0
Review of Galleywood Ward
17th February 2023
The way we are treated by the staff here today is completely unacceptable
Suggested improvements
Everything!!!
Linden Centre
2023-02-16
Person
1
5
0
Review of Galleywood Ward
16th February 2023
Because the experience was poor
Suggested improvements
Listen
Linden Centre
2023-02-16
Person
1
5
0
Review of Galleywood Ward
16th February 2023
Galleywood Ward. Some of the staff are nothing short of a disgrace.
Suggested improvements
Everything!!!
2023-02-21 11:41:48
Response from Linden Centre
Thank you for taking the time to provide your feedback on Galleywood Ward at the Linden Centre. We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter. The PALS line is open 10am to 4pm Monday to Friday.