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Written by a carer
11th December 2014


lack of security, when you walk in no one checks your bags, no sanitizer, staff ask you if your a patient or visitor, all staff congregate in the office, patients are neglected, no support, one to ones, counselling, therapies, when a patient is admitted they are not even shown around or told who there key worker is, their personal belongings are stolen, all staff take hours to sort anything out or don't even do it they are incompetent, rude and unhelpful, they don't liase with next of kin, and expect that person to sort all care out, the Linden centre is just a glorified holding centre, none of the staff are helpful and don't communicate in a professional manner when questioned about there neglect, there is no aftercare when they discharge patients and put them at risk to theirselves and others, I witnessed a patient lying in the rain for 2hours on 2 separate occasions not one member of staff supported this person, on another occasion a women sat peeling the skin off both her hands until blood was dripping all over the floor no member of staff helped her she was doing it for 3hours until I went and complained "disgusting", the list goes on No! I would never allow a member of my family to go there ever again.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff