Katharine House Hospice

Weston Road, Staffordshire, Stafford, England, ST16 3SB
 
181 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information

Reviews

 
« 2 3 4 5 6 7 8 »
Page 5 of 19
 
Review of Complementary Therapies
22nd April 2024


Considerate and thoughtful. Listened to my needs.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Complementary Therapies
22nd April 2024


Thank you so very much for making me feel so welcome and cared about. You are a wonderful organisation. This is such a valuable service, as a F/T carer having some dedicated time to focus on supporting me has been very beneficial. Rachel has been absolutely wonderful. Having time away, focused sessions to help me relax and think about me. mindfulness particularly useful.

Suggested improvements
It's a shame there are only 3 sessions offered. But I do appreciate the demand/resource issue. i would welcome further sessions if available.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Hospice at Home
22nd April 2024


Very helpful and informative and friendly. Pleasant to talk to, left me feeling more at ease.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Hospice at Home
18th April 2024


Fabulous, professional support from genuine caring, down to earth staff. This gave us confidence to ask for the assistance we needed. At no time did we feel pressured or undermined.

Suggested improvements
Absolutely nothing could be done better

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Hospice at Home
18th April 2024


The two key ladies that visited were very kind, caring and knowledgeable.

Suggested improvements
Nothing could be better

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Counselling Service
12th April 2024


It really helped me going, was able to address and talk about my issues and talked about things to manage.

Suggested improvements
Sometimes the time flew by and I might not have fully talked about what was bothering me, I got on a tangent.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Hospice at Home
8th April 2024


My husband has dementia and is extremely suspicious of people, he was involved throughout the assessment and positive at the end which is a great achievement.

Suggested improvements
Nothing Amanda got the visit just right, warm friendly but professional.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Hospice at Home
8th April 2024


Number of visits per day above expectation. Level of care and compassion to family

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Counselling Service
3rd April 2024


Shale was kind, empathetic, understanding and encouraging. She created a safe space for me to talk honestly and supported me through my grief. I am very grateful for her time and patience.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of PCNS
25th March 2024


This was my first encounter with a member of your team and could not have envisaged any better respect/ advice.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
« 2 3 4 5 6 7 8 »
Page 5 of 19

Katharine House Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review Katharine House Hospice: http://iwgc.net/eorcs