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Written by a patient
6th January 2018


Although the actual verteabroplasty surgery took place at the BMI Stepney Green, London, the surgeon who carried out the actual operation is based in BMI Hendon. This review is mainly for Mr Rohit Ratnakar Shetty. On 3rd March 2017 I sustained a serious injury and fractured T12. I am an NHS patient and finally in October 2016 I received a call from Charing Cross Hospital (imperial nhs trust), after being referred to by my consultant in Northwick Park. The pain I went through for nearly 9 months was excruciating and I was given Bunov patches, Fentanyl patches (stronger than morphine), 8 tramadols a day to start with which I had to cut down drastically because I needed my brain to function as I am also a carer (and got no help or support apart from friends). I have always been coping with pain, through my life and have had spinal problems since a very young age. I was introduced to Mr Shetty in October 2016. He was very thorough and extremely efficient in explaining why I was in so much pain and during my second consultation with Mr Shetty it was mutually decided that vertabroplasty was the best solution. Mr Shetty explained in details the risks, therefore I was well aware of them. Due the urgency of the situation, a month later I went to BMI London Independent and underwent the surgery (27th November). The staff were nice and Mr Shetty came into my room before the surgery and explained to my daughter and friend the procedure. Because of a heart problem the general anaesthetic was well considered. When I woke up, I had no after effect of the anaesthetic. Mr Shetty again visited my room and talked to my daughter for aftercare. 6 Weeks later, i.e. yesterday 5th January I again had a visit at BMI Hendon and really had to express my heartfelt sincere gratitude to Mr Shetty who showed us (my friend and I) the actual procedure on the screen. Amazing!! Of course the right consistency to the cement must have been quite tricky and a great responsibility on the part of the surgeon. The pain is very faint and have faith that it will disappear very soon, and I do not need all these strong drugs any more. I have no problem walking which is wonderful after being bedridden and more or less housebound for over nearly 9 months. I will always be grateful to Mr Shetty for his immense care and expertise in carrying out a surgery which could have gone dangerously wrong. THANK YOU Mr Shetty. Catherine

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff