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Halton General Hospital
2019-02-26
Person
5
5
0
Written by a patient
Written by a patient 26th February 2019
my treatment was superb and couldnt be faulted. improvements which could be made relate to the information i received about what to do when i got to the hospital. my letter said go to unit H, on the web map there is no mention of unit H so we decided to head to the hospital and hope that Unit H was signed. on the map outside the hospital it did say unit H for the day care unit so we followed that. we sat in the patient waiting room as the day unit office wasnt open and then worked out from overhearing others that we needed to go to registration on B4 and then go the waiting room. there wasnt even a note in the waiting room telling us to do that.