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Written by a patient
12th September 2018


I was a day patient on Ward B4. It was a slow process however, I was well looked after by my nurse Gill. She kept me updated and explained why I was required to do things etc throughout my stay on the ward. Once my procedure was underway I was treated very well by the Consultant and his theatre staff. They explained what was about to take place in detail to ease any concerns I may have had. They were all wonderful and I felt anyone who was anxious or worried would fell more at ease with these ladies. I received excellent aftercare in the recovery room and back on Ward B4 with Gill. Overall, everyone at Halton from Tony the porter, Gill, Gary in recovery and the theatre team were very professional, informative and caring. To top it all they did it with a smile. Well done to all and many thanks !

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff