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Written by a patient
12th August 2018


I was triaged by Susan Petley within five minutes. Susan identified the object lodged in my ear canal and promptly removed it. She followed this up with advice and treated me wonderfully throughout. Please pass on my gratitude to Susan. Thank you so much - a minor problem in the grand scheme of things that the UCC must deal with but it was painful and uncomfortable and exacerbated my existing hearing impairment. The relief when it was resolved was immediate.

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