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Halton General Hospital
2017-06-15
Person
5
5
0
Written by a patient
Written by a patient 15th June 2017
I felt cared for from the moment I arrived in in the hospital. Porters asked if i needed help finding the ward and on arrival in the ward the receptionist acknowledged me straight away. I had only just sat down in the waiting area when another member of staff showed me to the area of the ward where I had my bed and introduced me to the nurse responsible for my care.She explained where the toilets were and what would be happening before I went for my operation. A student nurse (Chris) helped to care for me and he was also very polite and caring, he explained what he needed to do and on return from my operation he was checking regularly that I was recovering properly. The hospital environment seems very relaxed and organised from start to finish. A big thank you to everyone!