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Halton General Hospital
2019-04-10
Person
3
5
0
Written by a family member
Written by a family member 10th April 2019
The checking in and triage were very organised but then we were sent to the childrens waiting area where the wait began. When checking in, the tv screen said there were 10 patients in front of us and an hour and 10 mins wait. In total we were waiting for around 2 and a half hours before we queried why the nurse seeing people had gone missing. It turns out we were just being left while she did her paperwork and when she had finished her paperwork we would be seen. As by 3 later we still hadn't seen anyone and my daughter was in agony with her ear, a nurse brought some pain relief and then one of the nurses from the adults section actually came to see her. The nurse that did come was lovely, thorough and great with my daughter, just a shame we had just been left sat there while paperwork for the day was done