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Grantham and District Hospital 2015-12-18 Person 3 5 0

I sat while time taken between apts ran past 40 mins. Time taken during apts is understandable. Change over took place at 1900, however the first apt took 20 mins to start. The process looked hap hazard, with very little urgency from the clinical staff. I appreciate it is a Sunday, however for a 7 day NHS it should be considered day 7. The practice manager needs to be empowered to drive the GPs on.