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9th June 2023


Aftercare was awful I had a temperature of 40 degrees and felt horrendous and was told to take paracetamol and go home, if I wasn’t happy to go to A&E, eventually Hokeysuckle said I could go to the ward and it turned out I had an infection. There are other things as well but the aftercare was so poor.

Suggested improvements
Mothers should be cared for my baby was admitted to rainforest I needed antibiotics and was told at 11pm to go to Cromwell road or a&e we were in for a week and my baby is breast fed so we couldn’t leave. Luckily a dr in a&e came to help me but if it was a choice between leaving my baby or me getting the medicine I needed I would have stayed with my baby but my infection could have turned to sepsis.

Experience
Dignity/Respect
Involvement
Information
Cleanliness
Safe
Food
Staff