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Written by a carer
28th August 2018


My 78 year old husband was seen at A&E on a 31/7/18 with severe back pain. The wait was not as long as we had expected and as soon as he was examined by a very efficient & courteous doctor, he was sent for an MRI. The only low point of this visit was awaiting a reply from Cardiff regarding the results of the MRI, despite the best efforts of the A&E medical staff. As time went on, my husband, who is an insulin dependent Diabetic, was given tea and sandwiches and as no ward beds were available, he was made comfortable in a small room in A&E until the next morning when he was seen by a different doctor and two Consultants to discuss surgical options before his decision to leave. He was treated very well by each member of staff who dealt with him and we are very grateful for the excellent standard of care he received. A huge ‘ THANK YOU' to all the staff at Glangwili A&E!

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect