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Written by a patient
5th September 2016


Brought in to A & E on Bank Holiday Monday by ambulance with my wife, both suffering chest pain whilst driving near Tenby on holiday. From the start we were treated with great care, kindness, respect and professionalism. Tests were carried out without fuss, in good time and results came swiftly and were delivered with full explanations. The care of nurses (one in particular) was attentive, respectful and engaging; the attention of 'junior' doctors was prompt, detailed and thorough, delivered with concern and obvious humanity. Referrals for opinions by the on-duty consultant were carried out with all reasonable efficiency, too and though I had to be discharged very late at night because of bed shortage, nothing was done in haste without careful assessment of medical need. This team represent the NHS at its best and we are grateful for the treatment we received.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect