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Fryatt Hospital and Mayflower Medical Centre
2021-04-01
Person
3
5
0
1st April 2021
The nurse was lovely and saw me straight away and diagnosed etc and was in and off to Claxton hospital within 15 minutes
The receptionist was horrible and had no patient care I had broken my arm and cut open the other side of my arm and all I wanted to do was sit down agave a glass of water before I was sick and passed out but she wasn’t very helpful
Suggested improvements
Better reception staff treating the patients
12th April 2021
Response from Fryatt Hospital and Mayflower Medical Centre
Thank you for taking the time to leave this important feedback. We are sorry to hear that you did not have a good experience with our staff. We are keen to discuss this further with you, please could you kindly contact ACECIC.patientexperience@nhs.net so that we can work together to continue to improve our services