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Written by a patient
9th May 2017


Poor communication of what was happening regarding my care, all it needs is for someone to come over every now and again and explain the process of my plan of care. Where I was sat waiting for over 4 hours had an unpleasant smell of urine. We weren't the only people feeling like this on the day.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff