Dorothy House Hospice Care

Dorothy House Hospice Care, Winsley, Bradford On Avon, Wiltshire, BA15 2LE
 
971 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Childrens and Young Peoples Service
23rd February 2024


Every aspect of care we had from OK has been amazing, every member of staff, every encounter! Donna has been a lifeline to myself and my daughter. Thank you.

Suggested improvements
Nothing!

Dignity/Respect
Involvement
Rating not given.
Information
Staff
Experience
Safe
Food
Rating not given.
 
Review of Childrens and Young Peoples Service written by
23rd February 2024


Good service provided, to my knowledge, I think the patient responded well to it and definitely worth doing.

Suggested improvements
As a parent of a child who is showing counseling, it would of been nice to receive some feedback on how they were doing. That way I could help at home more if pointers were provided.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Food
Rating not given.
 
Review of Day Patient Unit
23rd February 2024


Made to feel welcome and useful. Everyone friendly.

Suggested improvements
More days with you.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Food
 
Review of Complementary Therapy
23rd February 2024


Excellent everyone is compassionate and thoughtful, as a patient I do not feel rushed.

Suggested improvements
More variation on the food menu.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Food
 
Review of Community Palliative Care Team written by
23rd February 2024


Dorothy House nurse made 1st visit. Promised the earth as in attendance allowance, equipment blue badge no one contacted us, after several days I rang to loo told Megan out sick I asked for someone else to come, had a date and time, 1 hour before had phone call to Canall, as she was off sick, I had to hire equipment from Red Cross, got collect, district nurses had not had a referral very let down! My husband passed away 31st January with a lot of let downs and anxiety.

Suggested improvements
Reading the above I think you can answer that one! To little to late! I have filled in this form on behalf of my husband, and share his disappointment we thought we would get help and support. Talk a good story but delivery nothing.

Dignity/Respect
Involvement
Rating not given.
Information
Staff
Experience
Safe
Food
Rating not given.
 
Review of Day Patient Unit written by
23rd February 2024


Meeting people going through the same as me helpful staff sorting out problems or at least discussing them.


Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Food
 
Review of Physiotherapy
22nd February 2024


I found everything we discussed very useful and helpfunl.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Community Palliative Care Team
12th February 2024


I found my first visit very helpful and informative, made me feel supported and confident to ask any questions.

Suggested improvements
So far nothing else

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Hospice @ Home
11th February 2024


Absolutely outstanding care from the hospice at home team. Wonderfully compassionate and knew just what to do in a time of need.

Suggested improvements
Nothing the care was wonderful just how it was.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Hospice @ Home
11th February 2024


We really couldn't be more grateful for your support. We had Sarah Lee who couldn't have been more helpful or reliable, with whom we felt completely safe and comfortable about leaving mum. To have someone take the responsibility off our shoulders for a night has an impact far beyond 9 hours. It frees us and gives us the space and resilience to be les tired afterwards and therefore more compassionate and available. Thankyou so much.

Suggested improvements
Nothing. Oh - possibly not wear perfume as I'm allergic to it but that's nobodies fault and I'm not the one in the room with it anyway..

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
 
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Resources

Short link to review Dorothy House Hospice Care: http://iwgc.net/eom9u