Dorothy House Hospice Care

Dorothy House Hospice Care, Winsley, Bradford On Avon, Wiltshire, BA15 2LE
 
987 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Non Palliative Care Lymphoedema
24th April 2024


Kind professional answered questions.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Food
Rating not given.
 
Review of Coffee Club
16th April 2024


The staff and volunteers are all very attentive and respectful to everyone who attends. The coffee morning is always a pleasure to attend and although running late due to staff absences in the physiotherapy department, the single staff member there ran over time in order to fit my physio session in.

Suggested improvements
I cannot think of anything.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Community Palliative Care Team
15th April 2024


I started using Dorothy House services a year ago after being diagnosed with incurable cancer in my 40s. They have helped me live well over this last year with physio, OT, complementary therapies and more recently with better pain management. Every time I have visited the Winsley site I have been met with a warm welcome and put at ease. All the staff have been genuinely interested in my day-to-day welfare as well as the purpose for my visit. The building and grounds make for such a soothing environment too. I've been very grateful for the home visits and telephone support particularly when my health has been extra challenging. Under the care of DH I feel like I have the support I need to live as well and as comfortably as possible.

Suggested improvements
Nothing so far. All been good.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Physiotherapy
10th April 2024


Home visit. Very caring and encouraging attitude with suggestions to help and enhance my daily functions. The provision of equipment to help mobility and comfort.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
 
Review of Psychological Support
4th April 2024


I was sceptical when I started my counselling but boy was I wrong!! I was challenged and made to think hard about my views, thoughts and answers; but always in a highly respectful manner. I have come a long way in 12 months and will be eternally grateful to Jemima P for helping / taking me through this journey

Suggested improvements
My only negative was a break in counselling in the early months; but this was more than recovered with the support that followed

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Written by a NHS patient
4th April 2024


Catherine was really helpful giving my wife some exercises to try and talking about the benefits of regular walks both physically and mentally.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe
 
Review of Physiotherapy
2nd April 2024


My visit from Catherine was a real pleasure, she could not have been kinder or more helpful. We were able to discuss the problems and difficulties I was experiencing in a very positive and productive manner, and I feel confident that her advice and exercise program will significantly improve my walking, balance and overall fitness. I am very grateful for the time and support Catherine gave me.

Suggested improvements
I could not have wished for a more positive and helpful experience.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Food
Rating not given.
 
Review of Day Patient Unit
23rd March 2024


I found the experience very rewarding.


Dignity/Respect
Involvement
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Staff
Experience
Safe
Food
 
Review of Day Patient Unit
23rd March 2024


Suggested improvements
No.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Food
 
Review of Day Patient Unit written by
23rd March 2024


Relaxation.

Suggested improvements
Back massage for arthritis.

Dignity/Respect
Involvement
Information
Staff
Experience
Safe
Food
Rating not given.
 
 
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Resources

Short link to review Dorothy House Hospice Care: http://iwgc.net/eom9u