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Written by a private patient
17th November 2021


Open Rhinoplasty and Upper Blepharoplasty Staff are so lovely. I received all the information before I arrived and on the day of surgery, I was literally skipping to the hospital, I had no concerns nor questions and was very reassured by everything. I was met on the ward by Mr Alfie and the anaesthetist before the operating theatre descended to take me up to theatre, they had an amazing vibe, all worked well together. It was observable that Mr Alfie was highly respected by all the staff and that a special professional camaraderie existed between them. I had an uneventful recovery and was discharged the next day with everything I needed to recover. The ward staff at the hospital were delightful, happy, engaging, and attentive from the moment I arrived: I remember the names of all 7 who looked after me and left the hospital feeling that I had gained new friends – they were so brilliant. They all went that extra mile to make sure I was comfortable well cared for in a busy hospital, nothing was too much trouble. Thank you very much for taking such good care of me, I would not hesitate to chose this hospital again even though it's a 4 hour taxi ride from my home in North Wales

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe