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Written by a patient
11th July 2017


I saw Dr Theohlopoulou yesterday in DMH OPD for my first appointment and was so aggrieved and disappointed by her manner, that I asked to be transferred to another clinician on my next visit. Before it was my turn to see the doctor I watched how she spoke and dealt with an elderly gentleman and his wife and thought to myself, I hope I'm not seeing that doctor but unfortunately I did! She called my name when it was my turn but did not introduce herself "My name is ..." and her whole rapor, body language and tone said that that I was a problem and she couldnt be bothered. When I was asked details of my condition she would interupt me and said on a few occassions "whatever" and then move on and ask another question. She appeared to want me out of the clinic room as fast as possible but continued to ask me questions about my medication as I she asked me to leave clinic room. I felt that the appointment had been wasted to some degree as I was not given an opportunity to discuss my symptoms as she appeared to totally disregard anything I had to contribute. After my appointment, I did express my concerns to the nurses supporting the clinic and they advised I was not the first to complain about Dr Theohlopoulou and suggested I complete this questionnaire. I am also an employee of county durham NHS FT, which this doctor was unaware of and I found it highly embarassing that a fellow colleague could treat patients in this manner, hence the reason for saying I would not recommend a friend or family to this trust "IF" they were referred to this particular consultant.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Family Involved