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Written by a NHS patient
22nd December 2022


This is a terrible hospital with restrictions that are abusive, management is appalling staff are always passing the buck, if you go outside they leave you waiting 40 minutes to get back inside and do not let you use the toilet in reception. They will not give you a strepsil for a sore throat after they have taken the packet because it needs to be prescribed by a doctor which they then don’t do. They take your heat patches away for a documented physical condition and say they will order you nhs heat patches ( which don’t exist ) and then don’t do this. They take away herbal supplements and do not let you have them back or contact the doctor to get them permitted. They do not allow you to have a single lozenge from a packet for a sore throat given to you by a nurse. They refuse to email your GP for your medical background and then refuse to let you have your prescribed medication from your GP even after a week of being there. They refuse to give you a single aspirin when you have a fever and swollen glands. Alarms as loud as fire alarms go off constantly. If you have dietary allergies they allow you to go without food ( no breakfast for 3 days ) lunches and dinners missed. They say you can discharge yourself without checking your mental history for even the past month and then use it to try to bully you when you make a complaint “ you can just go home”. They do not identify schizophrenic episodes and after a severe acute episode tell you are fine after 3 days when you are still experiencing psychotic symptoms. They take use safeguarding restrictions to bully and abuse patients and ignore a patient’s own GP and medications prescribed and documented serious complex medical needs. On no account go to this hospital, and if they tell you you can “go home”. GET OUT OF THERE IMMEDIATELY before you are worse then when you came in. I was brought in there in an ambulance and had no choice but no one should ever choose to go here. Every aspect designed to abuse power and make patient worse.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Rating not given.
Staff
Safe