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Croydon University Hospital
2017-10-04
Person
4
5
0
Written by a patient
Written by a patient 4th October 2017
1) Seen on time at the appointment.
2) Was given full unhurried explanations of my situation - not made to feel rushed or that my time-slot was limited.
3) Was treated with great courtesy and charm, and my questions were listened to.
4) Left the meeting clearly knowing what the next steps are and what I should do.
5) Latest test results have already been forwarded to my GP for me to access online via Patient Access. Very efficient.
I am expecting to receive a letter confirming the gist of today's meeting (with a copy to my GP). Unfortunately I received no such letter after my last visit to this clinic, and I had to follow it up with my GP.