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I was listened to, respected and encouraged. Everything was explained to me without being patronised. Questions put to me were clear, and I was encouraged to have input and control in my own care and path to improvement. Everybody I have met has been very knowledgeable, professional, caring, kind, very involved, and seem to really want to make a difference to my life and situation. Tracey, Fred and Megan have been amazing, and working with Megan is an immense privilege, thank you so much.