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10th May 2024


My son has been receiving intense Psychotherapy for the past 2 years, he has formed a very close bind with his therapist and he has relied on her guidance and support very heavily. Rachel always makes herself available in times of crisis out side of his scheduled appointments.

Suggested improvements
Not put a limit on how many sessions patients are to receive, it should be available until its no longer needed and not till the limit has been reached.

Listened to
Involvement
Communication
Staff
Understanding
Next Steps
Needs met
Experience