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The team on reception were very warm and welcoming. The waiting room was calm and quiet.
I was seen in a timely manner by the doctor, and given ample time to explain my situation and ask further questions.
I was then seen by the OT in the clinic, who was very supportive, reassuring and knowledgeable.
After the appointment, I promptly received links for the follow up sessions (workshops for managing fatigue, employment and brain fog). I also received the notes from the meeting with the OT, and very soon after, the letter went to my GP with recommendations from the clinic.