Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BD
Reviews
Reviews
Patience and understanding long awaited understanding.
My daughter's caencellor took time to get to know her and relax her. She looks forward to her visits now and is always extremely calm once her visit is over.
She has been given techniques to use when anxiety levels rise and uses them daily.
The only thing I would change is the initial visit.
It is good that this service is provided, however it took quite a long time for him to access following on from visiting doctor and his referral.
Getting to the point of the matter and knowing exactly what is happening.
Ellie feels safe and happy to come here and be separated from myself to talk someone one to one which is a big achievement - so she must feel secure.
More regular workshops/group sessions to help especially over winter.
The individual practictioners ->good.
Systems and procedures-> Poor.
Lack of criteria.
No post diagnosis support.
Lack of communication by better with other agencies.
Lack of following through.
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Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl