Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,975 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
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Review of Young Person's Wellbeing Café
6th March 2024


It's still early days so it's tricky to give a full review. However, the counselors seem great, all staff sensitive and supportive. Really very grateful this facility exists, bit if a life saver in my view

Suggested improvements
The large open room is a bit intimidating for people with anxiety. Might it be possible to change this with a few mobile screens so there's an appearance of more privacy?

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Young Person's Wellbeing Café
5th March 2024


I was asked to.

Suggested improvements
Given me £100,000

Experience
Kindness
Understanding
Listening
Safe
 
Review of Young Person's Wellbeing Café
29th February 2024


Very caring staff and helpful, it was our first time and didn’t know how it worked

Suggested improvements
All ok

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Young Person's Wellbeing Café
22nd February 2024


Extremely good feeling about this place,welcoming and informative staff,smiles everywhere,couldn’t have asked for a nicer experience for my daughter to speak to these people

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of 0-19 Team Corby
21st February 2024


Informative and useful. Feeling very positive about our next steps and development following our appointment

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Young Person's Wellbeing Café
14th February 2024


Staff are very welcoming with a lot of experience to support myself and my daughter.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
10th February 2024


Nurse was supportive and amazing with my son and spoke making sure he understood.

Suggested improvements
Nothing start to finish was amazing service

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
10th February 2024


Brilliant experience today, my son was extremely Nervous. Our nurse was very reassuring and took extra time to help him relax

Suggested improvements
Nothing, brilliant service

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
10th February 2024


The nurse was really nice. And the place was clean.


Experience
Kindness
Understanding
Listening
Safe
 
Review of Young Person's Wellbeing Café
8th February 2024



Experience
Kindness
Understanding
Listening
Safe
 
 
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Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl