Community Diagnostic & Treatment Centre

Greeted by friendly reception staff at both the main reception and a the Oxford Suite. The nurses we super friendly and helpful. The xray department we friendly and the radiographer professional.

Prompt, efficient, clear communicatio

Fast efficient, minimal wait

All carried out on time and very efficiently!

The staff working there are excellent

Appointment was on time. All staff members were polite and helpful particularly those conducting scan

Good parking area and short waiting g time

They were really nice people,put me at rest straight away

My first appointment was changed at my request as we were away from home. A new appointment was rescheduled for the first day following our return. That was very impressive. I had feared a longer wait. The new Community unit near B and Q is well designed, airy and with huge screens, one with a picture of a Tudor building (Hereford?) and opposite, a more general picture of a woodland pathway. A relaxing place to sit whilst waiting. Check in was smooth for me, but not so good for a couple who had come with an elderly parent in a wheelchair and were upset to be told that despite her having a letter giving details of her appointment, she had not been entered on the system. MRI team were pleasant and reassuring. I was uncomfortable on the bed and someone came in to offer me a pillow rather than the plastic triangular knee support. This may have been a routine check, or possibly they had sensed my restlessness. The pillow was so much better. Despite the time pressures of a busy schedule, the staff were calm and encouraging.