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Written by a carer
28th October 2014


Alan - my key worker - has called in to see me twice since my diagnosis in September 2014, he is very good listens to everything I've asked with answers. Katie, the Welfare Right Officer, has been excellent in sorting out my benefit, also explaining everything. The whole team has been really excellent. - thank you.

Recommend
Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Trust
Involvement
Waiting time