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17th January 2024


The triage nurse did not examine or look at my injury, just ask questions and treated me for not taking the proper medication (ie paracetamol) before coming in. I was made to feel I wasting staff time then left to sit while people who arrived after me where seen, at present I have been here 2 hours and am still waiting everyone else is gone.

Suggested improvements
Give triage nurse training in compassion.

Dignity/Respect
Involvement
Information
Staff
Effectiveness
Trust
Cleanliness
Experience