Cardinal Clinic

Cardinal Clinic 2019-03-02 Person 5 5 0

The staff are entirely kind and understanding. There is 24 hour readily available care. There are workshops that are most informative and give you facts to deal with your issues. The social side is as important and the group can be open in a safe environment. I would recommend the cardinal clinic to anyone in need of mental health support. The internet connection isn't as good as it could be in the rooms.

Cardinal Clinic 2018-12-11 Person 4 5 0

I have been an inpatient 3 times and having been an inpatient at other private clinics, I can honestly say that the Cardinal Clinic is the best all round.

Cardinal Clinic 2018-10-28 Person 1 5 0

A disappointing experience. Interesting to read other people's reviews - I too found the staff to be unprofessional and overheard them talking about patients. Equally the psychiatrist I was under was very happy to charge a small fortune for consultations but was dismissive at best and often sarcastic which left me feeling unsupported and humiliated. I feel as if I have lost important life-time to this clinic/psychiatrist and would not recommend it to anyone.

Cardinal Clinic 2018-08-16 Person 4 5 0

Fine facilities and care shown

Cardinal Clinic 2017-04-01 Person 1 5 0

"In a nut shell, its like 3* hotel with NHS level care at best" This hospital spends alot of money advertising itself with flashy websites and images as professional, cutting edge, holistic and with back up after discharge. Ive been re-admitted 3 times, and recently been discharged again. Nearly every nurse has left since I first was admitted. They have a high turnover of staff who are often students or previous NHS workers. Many are indiscreet as you can often overhear there disparaging remarks about each other, the inpatients, or the facility in general. Cardinal Clinic promise helpful back up once you have been discharged, but on two occasions I was told to call the NHS for help, and on another two occasions my calls went unreturned. This includes one call where I needed to speak with my Psychiatrist. Many patients would tell you they have the same complaints or issues. Whilst the food is very good, and you have hotel like bedrooms, do not think each room looks like the one on the front page of the website. They dont! That is their Penthouse if you like. Many other rooms are of an appallingly small size, and in need of modernising. The Psychiatrist whose care I was under, disagreed with a previous diagnosis, and put me on a hefty course of Lithium and strong psychotic drugs. After 6 months, with little improvement and as I say, no back up once I had discharged, I ended up detoxing myself and seeking further care from another facility, which has improved my condition dramatically. The nurses in particular are forgetful or inattentive, always rushing around. You feel they are woefully understaffed, and often unaproachabe I could go on, however, I hope I've painted some sort of a picture. If you have schizophrenia or some mental condition that is obvious, they know what to do. If your condition is ambiguous, you may as well book in at the ritz in London - and pay to see a psychiatrist 3 times a week. its cheaper.

Cardinal Clinic 2017-02-08 Person 5 5 0

Wonderful hospital like a hotel without a bar I wonder why, had a fantastic time staff from therapists nurses cleaners cooks etc really helpful and dedicated,one thing or rather a couple might be an idea to let patients get involved in the gardening side and also cooking side of things also a latte machine would be nice, I couldn't praise the clinic enough and would highly recommend it and have done to other people so well done to everyone at the clinic

Cardinal Clinic 2016-12-20 Person 1 5 0

Treatment at the Cardinal was completely pointless and held back my recovery for months and they made condition significantly worse. Wish that had never gone there.

Cardinal Clinic 2016-05-31 Person 5 5 0

Really a wonderful, peaceful, supportive environment to get well.

Cardinal Clinic 2016-02-11 Person 5 5 0

Wonderful place. Excellent care saved my life

Cardinal Clinic 2015-05-14 Person 2 5 0

I was treated over 2013/14 and after being discharged from the care of the clinic I have found my treatment to be inadequate and unhelpful. The clinic it self is nice, it has good facilities but some of the staff are unprofessional and uncaring. This included therapy appointments that would only last 20 minutes despite having to pay for the full hour. For someone who has complex mental health issues I believed that support was limited and even though funding was available I was refused further treatment. I am now under the care of another private hospital and it has painted the Cardinal Clinic in a completely different light.