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3rd December 2021


For me my biggest problem was not being able to get out of bed and being scared. RMN Uzbek sat with me, gave me reassurance and made me feel safe. I fell asleep until the following morning because I felt safe. I ran in the garden and jumped for joy when I woke up.

Suggested improvements
At the beginning of my stay on Westwood the night staff were not very supportive, when I wanted a cup of tea they told me to go back to bed and wait until 6am. This has stopped happening and is better now.

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience