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9th April 2023


I believe that the majority of the staff that I have encountered whilst my stay and treatment services here on Spencer Ward in the NHS Caludon centre has been very helpful polite caring and compassionate however when I raise an issue (there isn’t enough tissues to cater for the heart ache that I endeavour) The staff make it sometimes difficult for a solution to the problem. It seems like this place is a test for one sanity. However I do feel a lot better within my self.

Suggested improvements
Listen more intensively to the problems that we have in order to come to a positive and improved quality for a better solution to better our lives …. Please ask if you would like to know more about this.. calm is the key to improve one’s mental well-being…

Dignity/Respect
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Safe
Food