Bury St Edmunds Hospital - part of Circle Health Group

Bury St Edmunds Hospital - part of Circle Health Group 2024-01-09 Person 5 5 0

From the moment I walked through the door I felt very welcome even though I was an NHS patient in this private hospital. Every staff member that I had contact with were very friendly and kind and I was very well looked after. My partial knee surgery was undertaken at the hospital and I cannot fault any of the care that I received from all of the staff. I was only in for a day but had the pleasure of two meals which were amazing!

Bury St Edmunds Hospital - part of Circle Health Group 2022-05-03 Person 5 5 0

Great atmosphere, and I was kept up to date with my appointment.

Bury St Edmunds Hospital - part of Circle Health Group 2019-10-04 Person 5 5 0

Great Hospital friendly informative staff from the minute you walk through the front door. Thankyou

Bury St Edmunds Hospital - part of Circle Health Group 2018-05-23 Person 5 5 0

I was treated with great respect by everyone. A very positive experience visiting the BMI hospital in Bury St. Edmunds.

Bury St Edmunds Hospital - part of Circle Health Group 2018-01-24 Person 5 5 0

Having used the BMI a considerable number of times over the last 4 years, I cannot speak highly enough of the staff and surgeons. The care is of the highest quality and the staff are friendly positive and engaging.

Bury St Edmunds Hospital - part of Circle Health Group 2017-07-25 Person 4 5 0

I have been an inpatient in the past and received excellent care except for one occasion when two nurses were chattering all through the night, keeping me awake and were very rude when I finally mentioned it to them. More recent times I have been an outpatient. The consultants I have seen have been excellent. But on one occasion I checked in at reception and sat waiting for over an hour, I finally asked when I could expect to be seen. After about another quarter of an hour I was told that the consultants clinic had been cancelled and he wasn't in the building!! On another occasion shortly after the above, I was again waiting for a long time. This time after I enquired, it transpired that another patient with the same surname had gone through and the nurse assumed I had been seen.

Bury St Edmunds Hospital - part of Circle Health Group 2017-07-22 Person 5 5 0

I have had 4 stays in this hospital and have always had a very good experience

Bury St Edmunds Hospital - part of Circle Health Group 2017-01-19 Person 5 5 0

Outstanding and high level professionalism. Clean, friendly , very well staffed. Incredible care and attention given to you as the patient, before , during and post op. Very well informed from dining to operation to aftercare. Really nice little touches too like warm heat blankets in recovery room, and fantastic menus. I can't compliment this hospital enough. From the lady who came in to clean the room , the catering manager, reception, the nurses, porters, surgery team and consultants - all superb.

Bury St Edmunds Hospital - part of Circle Health Group 2016-02-21 Person 5 5 0

Everyone there was very pleasant and friendly. They were also very helpful and patient with answering my questions and offering assistance. I had my bone scan done here and the technician took the time to make sure I was comfortable ( I have painful arthritis) and was careful with my safety ( I have poor balance and mobility). I was very happy with the service I received and Dr. O'Reilly, I stopped going to the facility and care giver I had originally seen in Cambridge and continued my care here. I was also able to get late appointments, usually I became their last appointment for the day, and they never rushed me out or never made me feel I needed to rush when My appointment took longer than expected.

Bury St Edmunds Hospital - part of Circle Health Group 2013-05-24 Person 5 5 0

the hospital treated me brilliantly the nurses physio everybody was kind caring and professional in thier duties thankyou