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Written by a patient
27th July 2016


Arrived at 8.45am and was told there's a 2 1/2 hour wait, "you can go and get yourself breakfast and we'll text you." It was strange that whilst I was waiting in that room I saw dozens of people come and go yet upon arrival it said I was 23rd in the queue. At 11am when I asked why it was taking so long I was told there are 7 "streams" I couldn't give a toss if there are 70 "streams" I don't expect a 3 hour wait. At 11.30 I gave up and left. At 11.50 I got a text saying there are only two in front now! At the Lydia Clinic in 1995 I waited 20 minutes max. Don't go here unless you have half a day to wait around.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff