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Written by a patient
9th May 2015


I think it is totally unacceptable that I will wait 4 hours in your hospital just to be added to the queue Its ridiculous Arrive the clinic by 8:30 and get a text by 12:30 to say I am number 13 in the queue. The text doesn't say when the appointment is it just asks u to keep clicking on the link to view your position on the queue. This is appaling and sickening.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff