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Written by a patient
20th February 2018


Unacceptable waiting times. People queue outside for an hour before the clinic opens and when it opens it's at full capacity straightaway. Reception staff seem annoyed at everyone. I ask what number I was in the queue and the reception lady nearly had a go at me when I only ask one simple question. It becomes impossible to see a sexual health doctor in London. Too many places shut down and the one that didn't don't have enough doctors. The place was freezing. Just a bit warmer than outside. It's nice that there were free coffee available.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff