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This is the 4th or 5th time visiting Burrell Street clinic, the doctors have always been professional me informative. However, I have been repeatedly shocked at the unprofessional manner of the young man in reception with glasses. He is repeatedly rude to patients and today to my absolutely shock, read out the symptom I circled on the option sheet. This is horrendous behaviour in such a discreet environment and I've never felt so embarrassed in my life. That begging said, the other reception staff are always friendly, helpful and DISCREET.