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Written by a patient
17th August 2016


Impossible to get a confirmed appt at the walk-in clinic, it's the second time in a number of months that I get given a long questionnaire to fill and then told that I might or might not get appt and to just hang around the area. After 2 hours I have given up. The staff were nice but they obviously work within a very restricted process and really should warn you about the fact that you may not get an appt before you complete the long form, not after....

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff