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Written by a patient
28th February 2018


In spite of the old fashion queuing/waiting system, it feels very effective with numerous people served every time. What makes the system effective, I feel, is the staff who are very skillfull, good listeners with great attitude to help. Especially Rita who comes out and makes sure every patient in the room is being seen accordingly or put in the system, etc. Rita comes across not only very knowledgeable but very accurate when answering. She was also very helpful towards a colleague who were not as skilful. Rita had such a beautiful attitude and effectiveness when helping me and the rest of the patients waiting in the room. Equally she was very helpful at reception too though she didn't served me directly - Thanks Rita and all!!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff