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Written by a patient
1st September 2016


The nursing staff were great. However, I would have liked the surgeon or other, to tell me what they had done in theatre on the day, and not have to wait 6 weeks till my next appointment. If this was a private hospital, I would know the details before being discharged. Because the surgeons at the hospital are working on a 'production line' - one in, one out, one in etc. I know there is not much time between proceedures, but maybe a follow up letter to the patient shortly after surgery to explain things. Thus giving the patient time to digest this information and think about questions they can ask the surgeon at their next appointment. YOU should always think about how YOU (or someone close) would want to be treated and what information YOU or they would want.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff