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31st March 2022


Because the people on obs have their own staff and we don’t. Even if they play up they still do and we don’t. I’m on generals day and night and they have their own permanent staff and they get to go out three or four times a week and we only have one shot

Suggested improvements
Engage more, communicate more and get more staff and get rid of obs and free up staff to do more with us and get out more

Dignity/Respect
Involvement
Information
Cleanliness
Staff
Experience