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27th March 2023


The nurse made sure I was comfortable and felt secure with getting my procedure done. I got offered if I wanted to squeeze a toy whilst getting an implant removal and replacement. The nurse made sure everywhere was clean and sanitised before using the equipment . Over all I am happy with my appointment and I recommend other young girls to go to the brook.

Suggested improvements
I feel like when a patient comes for a consultation if there a bit nervous then I feel like a parent should be allowed to be in the procedure room with the patient just to make them feel a little bit more secure.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness