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5th September 2022


They are always so supportive and kind towards my choices and do the best they can to provide what I need when I explain reasoning for not being able to do something. Very understanding and make me feel really comfortable. I feel like i’m speaking to someone I had known for years each time they help. Absolute lifesaver and so glad they’ve helped me in the past.

Suggested improvements
I go to the Brook in Birkenhead, and I just wish it wasn’t on a main road as it’s always so busy.

Experience
Dignity/Respect
Involvement
Information
Staff
Cleanliness