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Written by a patient
2nd July 2015


I was clear on the type of therapy I was looking for. It was agreed that this would be carried out. However this was never done. The therapist also was intimidating and undermining. I went for a phobia treatment but ended up losing a lot of sleep due to stress surrounding the therapy sessions. The therapist took on the role of a reprimanding schoolteacher which made it hard to confide in her. I had a BA in Psychology and read a lot about phobias, she did not seem competent in understanding exactly what a phobia was. Had followed recommendations by the counsellor which involved going out even in bad weather in the winter. Shortly afterwards I contracted bronchitis.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff