Blackpool Urgent Care Centre

Blackpool Urgent Care Centre 2023-11-29 Person 4 5 0

First patient seen of the morning so no queue. Very happy with the service

Would be nice to have an additional service just for staff members

Blackpool Urgent Care Centre 2023-11-29 Person 3 5 0

N/a

One member of staff was very hostile with no reason to be this way, when I mentioned his attitude I was triggered mentally by him grabbing me from where I couldn't see. Because of this I was forced to discharge myself without further treatment because I was worried for his safety.

Blackpool Urgent Care Centre 2023-11-29 Person 5 5 0

Came here with my son who injured himself at work. The nurses were brilliant with him and went through what they were going to do and treated him brilliantly. He required stitches for his injury and they did it with care and the other nurse was great at distracting him Being sent to to the urgent care centre was a great help as he was seen quickly

Nothing it was a pleasant experience and dealt with quickly. We werent waiting long at all

Blackpool Urgent Care Centre 2023-11-28 Person 5 5 0

I have prostate cancer and i have been diagnosed with type2 diabetic

All went well

Blackpool Urgent Care Centre 2023-11-28 Person 5 5 0

Because I was treated quickly and fairly.

Nothing while I was there all went smoothly after hearing all the stories about A&E regarding waiting times.

Blackpool Urgent Care Centre 2023-11-24 Person 5 5 0

Professional and helpful staff

Shorter waiting times closer to appointment time allocated

Blackpool Urgent Care Centre 2023-11-17 Person 4 5 0

Because you asked hi

I did not use the out of hour doctor but they phoned me about a bluud test to go to the hospital write away the doctor who I spoke to was very nice and professional

Blackpool Urgent Care Centre 2023-11-17 Person 1 5 0

Triage assessed and sent for x-ray in another dept . Stood waiting in pain for 20 mins to be told cannot do because I fell from 2 MTRS high need to go back to reception . Told to wait for call . Pain killers I took wore off . Asked 3 times for relief only to be told have to see doctor . 4 hrs later more pain. Asked matron who took papers and disappeared. Change over of staff . Still in pain from ribs, breathing struggling . Ask again new matron who asked were papers are ??? Still no pain relief . 6 hrs told not assessed for x-ray waiting time announced now 5 hrs took blood pressure and temp. Given 2 codine Couldn't wait so I left. To go home . Car in carpark over ticket price due to waiting . Got call 2 hrs later from hospital saying they been calling my name I should come back . Can't to drugged up with pain killers. Tell me I should of waited . My dog gets treated better at the vets . No system of importance in place real injured suffer just because they walk in due to no ambulance.

Quicker assesment by. Someone qualified and temporary pain relief administered if long time waiting . Not lost my papers and reception should of told of wait time . She also said I could have pain relief if I needed it . But no one would give me any

Blackpool Urgent Care Centre 2023-11-17 Person 3 5 0

Most of the people I spoke to during the night were courteous and helpful.

I phoned 111 during the night, while trying to help a friend dying of cancer. It all took too long to get to speak with people who could help me and was extremely stressful.

Blackpool Urgent Care Centre 2023-11-17 Person 4 5 0

Excellent service , well respected , and very very professional . Food was not needed in my case . Very hygienic and very clean .

Cannot think of anything