Blackpool Urgent Care Centre

Blackpool Victoria Hospital, Whinney Heys Road, Blackpool, Lancashire, FY3 8NR
 
3,869 reviews

Reviews

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Reviews

 
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Review of Fylde Coast Out of Hours GP Service
29th November 2023


As you asked what I have

Suggested improvements
Absolutely nothing could have been done better. Appointment on time, lovely staff. A great experience. Thank you so much.

Experience
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Safe
Food
Rating not given.
 
Review of Fylde Coast Out of Hours GP Service
29th November 2023


Excellent service saw doctor he was very perfect in getting the right answers and said what he going to do so can’t fault the out of hours on on-call services

Suggested improvements
Nothing

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Dignity/Respect
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Safe
Food
 
Review of Fylde Coast Out of Hours GP Service
29th November 2023


Excellent service very helpful. Pleasure to deal with.

Suggested improvements
No it was perfect

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Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


Great care, clear diagnosis with treatment plan. Wait not too bad considering the busy department. All staff friendly and respectful.

Suggested improvements
.

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Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


I attended the urgent care. I was treated with respect and dignity by all staff except the nurse practitioner who saw me one on one. I found him to be arrogant and was not listening to me and i felt he just treated me as the condition i presented with and not as a person with needs and also felt like he was near the end of his shift and just pushing me through to get me done so he could leave. . I was spoken down to like i was stupid and did not appreciate this at all, i would and will in future refuse to be seen by him if i ever have the misfortune to have to attend again.

Suggested improvements
Teach staff morals, respect and dignity and how to make a patient feel heard and not to disregard them This is based on my one on one interaction, all other staff were amazing

Experience
Dignity/Respect
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


N/A

Suggested improvements
N/A

Experience
Dignity/Respect
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Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


I have asthma

Suggested improvements
Nothing

Experience
Dignity/Respect
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Safe
Food
 
Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


Very professional service. Friendly, helpful, compassionate person who understood how I was feeling and gave appropriate advice.

Suggested improvements
Nothing. All great

Experience
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Staff
Safe
Food
Rating not given.
 
Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


Because I have heart failure diagnosis. And have hurt ankle badly

Suggested improvements
Wait was 2 hrs people who came after me went in before me I don’t mind kids going in first and patients who seem worse that me I was in a lot of pain

Experience
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Safe
Food
 
Review of Blackpool Victoria Urgent Treatment Centre
29th November 2023


The staff were very nice

Suggested improvements
The only complaint I had was I am diabetic and having come back from an X-ray I’d had nothing to eat I asked for a sandwich but it never came I had to go look for one

Experience
Dignity/Respect
Involvement
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Staff
Safe
Food
 
 
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Resources

Short link to review Blackpool Urgent Care Centre: http://iwgc.net/en8fu