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Belford Hospital
2023-04-26
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 26th April 2023
From the pre-assessment team to the moment i arrived at the hospital when the receptionist guided me to the Day Care Unit, i felt as if I was a unique individual whose well-being mattered to all the staff.
Everything was well prepared, organised & efficient without being regimented.
I always felt as if everything would be done to ensure i had the best possible experience & the best possible outcome. Any questions i had were answered honestly & with kindness.
The Nursing team of Shelley, Linda & Nikki were attentive, thoughtful & yet still methodical & orderly & they gave me a coherent plan for the day.
Tommy from the surgical team & the anaesthetics team supervised by Dr.Critchley all provided me with further support & guidance which gave me confidence that my care was in the very best of hands.
A big thank you to everyone involved in my care.