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Written by a NHS patient
9th November 2023


Thank you to each and every one of you - I have recieved outstanding care from start to finish. My experience has been 100% positive from the Pre-Assement care where I recieved wonderful re-assurance and honesty (thanks Louise!) to the Day Case where I was greeted by the same fabulous team. Such a fabulously friendly, caring team…. I felt safe and in good hands. I am so very very grateful to each and everyone of you. You are appreciated, hugely. Thank you Fi

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Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe